One-year frame warranty against manufacturer defects. CULT will replace any frame at no charge within that year. After one year we can offer you a deal on a new frame.
All components have a one year warranty against manufacture defect. Sect IC Forks, Crew and Hawk Cranks are the only parts covered under the Lifetime Warranty Program…
This warranty does not apply to soft goods, plastic or rubber products. This warranty does not cover damages like dented tubes, and stripped threads. This warranty does not cover damage caused by improper adjustments, normal wear and tear or anything other than defects in workmanship and material. This warranty does not cover already warrantied products.
CULT does not guarantee that the damaged products will be replaced with the same exact model and color.
Please do NOT send any damaged products to CULT without contacting us.
If you live outside of the United States, please contact the authorized CULT distributor in your country.
For any problems regarding CULT products, please contact our warranty department immediately. Please be prepared to leave a detailed message, including your name, phone number & photos of product. email: warranty[at]cultcrew.com phone: (714) 435-CULT(2858)
NO REFUNDS… Any product up for warranty must be shipped to the following address… Shipping to and from MUST be covered at the customers expense. CULT Attn: Warranty 1555 E. Saint Gertrude Pl. Santa Ana, CA 92705